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How to have "hard" conversations
Even the thought of the conversation makes your palms sweaty and your skin crawl. But every good outcome is on the other side of that sort of conversation. How do we have them without blowing them up?
The Question Challenge Pt 1 - Framing
A frame is the context we set around an issue. Learning how to frame is the most important leadership tool out there. How do we do it?
The Bell Curve of Engagement
As a leader, you've probably heard yourself utter these words at some stage: "I just wish people were more engaged!" But what is engagement? And how we do improve it?
Frames change the game
She who controls the frame controls the conversation. Learning how to frame - and reframe - is such a critical leadership skill, but it hardly ever gets taught.
The Value Gap
What is value? How do we quantify it? Who decides? These are the issues I've been obsessing over, and I've found that value is about one critical question: "What’s in it for me?"
The Value Equation (and the best $70 I've spent in ages)
The closer we are to something, the harder it is to see its value. In a tight economy, being able to clarify - and communicate - our value is critical. The Value Equation shows you how.