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How to have

How to have "hard" conversations

Even the thought of the conversation makes your palms sweaty and your skin crawl. But every good outcome is on the other side of that sort of conversation. How do we have them without blowing them up?

The Bell Curve of Engagement

The Bell Curve of Engagement

As a leader, you've probably heard yourself utter these words at some stage: "I just wish people were more engaged!" But what is engagement? And how we do improve it?

Frames change the game

Frames change the game

She who controls the frame controls the conversation. Learning how to frame - and reframe - is such a critical leadership skill, but it hardly ever gets taught.

The Cost of Silent Team Members

The Cost of Silent Team Members

Have you ever stayed silent, even when you've had something important to contribute - because you're worried about how your colleagues will take it? This post explores the cost of silence.

Culture is concrete, not fluffy

Culture is concrete, not fluffy

We blame "culture" for all manner of ills. Why? Because it lets us off the hook for changing anything. But culture is not this vague fluffy thing; it's a concrete set of conditions that we can work on - bit-by-bit, day-by-day. But how?

Is your team toxic, tolerable or thriving?

Is your team toxic, tolerable or thriving?

Team culture is critical to achieving your purpose, yet many teams are toxic, tapped out, or tolerable at best. In this article, I explain a model for identifying where your team culture is right now and where it could be.