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The Value Equation (and the best $70 I've spent in ages)

The Value Equation (and the best $70 I've spent in ages)

The closer we are to something, the harder it is to see its value. In a tight economy, being able to clarify - and communicate - our value is critical. The Value Equation shows you how.

The Cost of Silent Team Members

The Cost of Silent Team Members

Have you ever stayed silent, even when you've had something important to contribute - because you're worried about how your colleagues will take it? This post explores the cost of silence.

Are you a doormat too?

Are you a doormat too?

Struggling to set boundaries without feeling like the bad guy? Learn a simple, 3-step process to communicate your needs confidently—without sacrificing kindness.

How to convince risk-averse people

How to convince risk-averse people

We're often speaking different languages—while we talk about empowerment, they might be more focused on efficiency or control.

Dealing with upset people

Dealing with upset people

Feeling overwhelmed by emotional outbursts at home or work? Whether it’s your frustrated child or an irate colleague, how you respond makes all the difference. Discover one crucial shift that can transform your approach to conflict in this week's post.

Confuse and you'll lose

Confuse and you'll lose

Why don't people pay attention to your important messages? Often we get caught up in our own expertise that we forget to communicate the value we create. But there's a simple fix.