THE VALUE GAPS SESSION

For associations working hard but members question the value

Leave with a one-page picture of exactly where value is leaking out of your association, so you can deliver more value for more members.

How it works

    1. Quick chat

    A 20-minute phone chat to confirm if this is what you need.

    2. The Playbooks arrive

    A Value Proposition Playbook for Associations arrives in the post for everybody to read beforehand.

    3. The Value Gaps session

    We map your association across the three value gaps: strategy, engagement and communication. Your team scores themselves and discuss the implications.

    4. You leave with one-page 

    You create a scored picture of where value is leaking, agreed by the people who need to sort it.

    What's included (and why it matters)

    The Value Proposition Playbook, posted to every attendee
    Everyone arrives speaking the same language, so we spend the two hours on your association instead of on theory.

    Two hours of facilitated work with your leadership team
    Most associations have never had this level of conversation about member value with the right people in the room, which is why the same issues keep circling around again.

    A scored analysis across the three value gaps
    Turns "members are questioning our value" into a specific, named problem. A vague worry can't be fixed. A named gap can.

    The one-page picture
    This gives you high-level clarity on the path forward.

    Watch what's in store

    This isn't for every association

    If you already know exactly why members aren't engaging with what you offer: You don't need a diagnosis. You need to go and fix it.

    If your focus is recruiting new members: This session is about increasing the value your existing members receive and perceive. (Yes, it'll help you recruit more members, but that's not the primary goal.)

    If your CEO can't be in the room: Wait until they can. Without them you get a good conversation instead of a shared decision.

    The Investment

    Most associations respond to members questioning the value by adding more. More events, more benefits, more communications.

    This session is different in that it tells you where to focus and what to stop.

    The Value Gap Session: $5,000

    Note: Price excludes GST and travel. Priced for New Zealand and Australia. Email me for international pricing.

    Working with associations like:

    A couple of happy clients